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Health Services of North Texas (HSNT) is a nonprofit organization dedicated to providing comprehensive and affordable healthcare services to individuals and families across North Texas. With a mission to improve the quality of life for all North Texans through medical care, support services, and advocacy, HSNT operates multiple clinics in Denton, Wylie, and Plano, serving as a medical home for patients of all ages.
Frequently Asked Questions (FAQs)
1. What services does HSNT offer?
HSNT provides a wide range of healthcare services, including:(health services of north texas)
Primary Care:
Comprehensive medical services for individuals of all ages, encompassing preventive care, management of chronic illnesses, and acute medical issues.
Pediatric Care:
Specialized healthcare for children from newborns to teenagers, offering immunizations, well-child visits, sports physicals, and urgent care.
Women’s Health:
Services include prenatal and obstetric care, gynecologic exams, birth control, family planning, and menopause management.
Behavioral Health:
Individual and family counseling, substance abuse counseling, and limited psychiatric medication therapy.
Infectious Disease Management:
Expert care for conditions such as HIV and Hepatitis C, including dedicated case management and support services.(health services of north texas)
Additional Services:
Prescription assistance programs, in-house testing and on-site laboratory services, and case management for complex cases.
2. Who can receive care at HSNT?
health services of north texas. HSNT serves individuals and families across North Texas, regardless of their ability to pay. The organization accepts several commercial health insurance plans, Medicaid, CHIP, and Medicare. For uninsured or underinsured patients, HSNT offers a sliding fee scale based on income and family size, ensuring that quality healthcare is accessible to all.
3. How does the sliding fee scale work?
The sliding fee scale is designed to make healthcare services affordable for patients based on their income and family size. For example, individuals at 100% of the poverty level may pay as little as $35 for their medical, counseling, or e-psych appointments, which includes an office visit, lab work, and most in-office procedures.
4. How can I schedule an appointment?
health services of north texas. Appointments can be scheduled by contacting the specific HSNT clinic you wish to visit. Contact information for each location is available on the HSNT website. Additionally, HSNT offers telehealth services through the Healow app, allowing patients to receive quality care from the comfort of their homes.
5. What are the operating hours of HSNT clinics?
Operating hours vary by location. It is recommended to check the HSNT website or contact the specific clinic directly for the most up-to-date information regarding operating hours.
6. Does HSNT offer telehealth services?
Yes, HSNT offers telehealth services through the Healow app, providing patients with the convenience of receiving care from their homes.(health services of north texas) These services include medical consultations, counseling, and e-psych appointments.
7. What measures has HSNT taken during the COVID-19 pandemic?
health services of north texas. During the COVID-19 pandemic, HSNT has remained committed to serving the community by keeping its doors open and implementing safety protocols to protect patients and staff. In 2020, HSNT conducted 4,113 telehealth visits and 3,318 COVID-19 tests, ensuring continued access to essential healthcare services.
8. How does HSNT support patients with prescription medications?
HSNT offers a prescription assistance program to help patients access necessary medications. In 2020, the organization provided medications with a retail value of $5.8 million, demonstrating its commitment to supporting patients’ medication needs.
9. What languages are supported at HSNT clinics?
Many staff members at HSNT are bilingual, primarily in English and Spanish, to accommodate the diverse population of North Texas.(health services of north texas) This ensures effective communication and culturally sensitive care for all patients.
10. How does HSNT engage with the community?
HSNT actively engages with the community by participating in health fairs, educational workshops, and outreach programs.(health services of north texas) The organization collaborates with local businesses, nonprofits, and government agencies to address the healthcare needs of North Texans. For example, HSNT has received funding from entities such as the Texas Women’s Foundation and United Way of Denton County to support its services.
11. Are there any recent expansions or new facilities?
Yes, in April 2024, HSNT opened a newly renovated pediatric facility at 4308 Mesa Drive in Denton. This expansion allows HSNT to serve an estimated additional 4,000 pediatric patients, regardless of their health insurance status, thereby increasing access to quality healthcare for underserved, low-income families in Denton County.
12. How can I support HSNT’s mission?
Community members can support HSNT’s mission through donations, volunteering, or participating in fundraising events.(health services of north texas) Financial contributions help sustain and expand services, ensuring that more North Texans receive the care they need. Information on how to donate or get involved is available on the HS